This is FWTR Support Team. 😉
In order to provide a better service, we have decided to replace the Thai Customer Service to English after the 01.18 Update. You can find the details below.
☑Period: starting from 01.18(Thu) ~
☑For any questions or concerns, please send us your inquiries via any of the following methods and we will be more than happy to help you out.
1⃣In-game Settings > Customer Service > Customer Center > Report an Issue
2⃣Customer Service Website (English) : https://goo.gl/iP3KRf
However, you can rest assured since we will continue using 🇹🇭Thai🇹🇭 as one of our supported languages for in-game content.
So please take this into consideration to avoid any inconveniences.
🙏We appreciate your understanding in the matter.🙏