[Announcement] Fantasy War Tactics R Service Transfer to VALOFE Co., Ltd
This is Fantasy War Tactics R (“FWTR”) Support Team.
We want to say thank you for your endless support and love that you have shown to FWTR.
We would like to share an important announcement today; it is about the change that Fantasy War Tactics R will be going through in 2018.
Starting from June 27th, 2018, Fantasy War Tactics R shall be transferred to VALOFE Co., Ltd. (VALOFE). VALOFE shall continue servicing FWTR from June 27th 2018.
Necessary in-game information required for the service including the character information will be transferred to VALOFE Co., Ltd.
Please see below for the transfer details.
[Fantasy War Tactics R Service Transfer Schedule]
■ Service Transfer Date: June 27, 2018
■ In-app purchases shall NOT be available from May 17, 2018 to June 27, 2018.
1. Fantasy War Tactics R service shall be transferred to VALOFE. User’s separate transfer request shall not be necessary. Any necessary in-game information required for the continuation of the service including but not limited to character information shall be transferred to VALOFE Co., Ltd.
VALOFE Contact Info.
[VALOFE co. ltd | 84, Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea | Customer Service +82 1599-4802]
v Please note that if you are using an Email account, you must log in to and create a new ID and password before the transfer process begins. The information of the newly generated ID and PW shall be transferred and used to link your game data. Please complete the transfer procedure before the announced date.
2. If you do not wish to transfer the service, you can apply for [Cancel Transfer Agreement] by following the steps below:
- Period: May 17, 2018 after the maintenance - June 27, 2018 before the maintenance time.
- Steps: Go to Lobby > Service Transfer Notice Banner > Cancel Transfer Agreement OR
Go to Lobby > Settings > Other > Service Transfer Notice
3. If you cancel the Transfer Agreement, all your game accounts on every server will be put into the account deletion process. However, if you log in to the game during the 7-day grace period and restore your account, such action will be automatically recognized as a confirmation to the transfer.
4. The terms and operating policy of VALOFE Co., Ltd will be applied once the service transfer is complete. Thus, the 7-day grace period will not be applied anymore starting from June 27, 2018.
5. You will be able to continue to enjoy the game once you agree to the [Terms of Service of VALOFE Co., Ltd] in the app after the update on June 27, 2018.
6. Cancellation is NOT possible once you agree to the Terms of Service of VALOFE. Also NEXON shall not be able to help you with the Cancel Transfer Agreement after you agree to the Terms of Service of VALOFE.
7. In-app purchases are NOT available from May 17, 2018 to June 27, 2018 due to the service transfer.
8. If you apply a valid Cancel Transfer Agreement, you will not be able to play the game after the maintenance time on June 27, 2018. For the users not wishing for the transfer, the refund of in-game items will not be available, so please keep in mind to use all items if necessary before the service transfer.
9. You can continue playing Fantasy War Tactics R by updating the app on June 27, 2018 after the maintenance.
10. Please refer to Transfer FAQ for more details: http://m.nexon.com/forum/thread/33455